Privacy Policy

THE FINE PRINT

voguewalking.com (“we”, “us”, or “our”) respects your privacy and takes reasonable steps towards protecting your privacy online and managing your information responsibly, all to present products and services that are most useful to you. This Privacy Policy is intended to notify you of our online privacy practices, the type and categories of information that may be collected, disclosed and stored, how the information is used, with whom the information may be shared, what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control, your rights regarding your personal information, and how to get in contact with us.

This Privacy Policy applies to the voguewalking.com branded physical retail stores, the website located at www.voguewalking.com, the voguewalking.com App (collectively, the “Website”), and other offline or online services such as phone, mail, and e-mail operations, as well as our marketing contacts with you (collectively, the “Services”).

This Privacy Policy does not apply to information collected when you purchase our products in department stores that are not voguewalking.com stores, or on other third-party websites where our products are sold. Unless otherwise specified, personal information collected from these other channels is not provided to voguewalking.com, and voguewalking.com has no control over how they use the information that they collect.

This Privacy Policy is incorporated into and integrated into our Terms of Use (“Terms of Use”).

By accessing or using the Website, our Services, by accepting our Terms of Use, and/or by contacting us and providing any personal information, you consent to the collection and use of information by us in accordance with this Privacy Policy, as well as the Terms of Use. We reserve the right to update this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes on this page and, at the end of this Privacy Policy, indicate the date that changes were last made.

A. WHY WE COLLECT INFORMATION

We collect personal information in order to provide you with our products and services. In addition, your personal information helps us communicate to you our latest products, special offers, and information and events about which you might like to hear. We also collect your personal information to help us design and improve our Website, and to share marketing with you based on your interests, previous purchases, and other interactions with the Services. We also may correlate your personal information obtained from you with information from other sources (e.g., in order to prevent or detect fraud).

B. WHAT INFORMATION WE COLLECT

We collect information from various sources in three primary ways:

You Give Us Information: We collect information from you when you submit it to us through our Website, other digital media or in one of our stores.

We Collect Your Information Automatically: We automatically collect certain types of technical information when you visit our Website or use our products and Services, as described in this Privacy Policy.

We Collect Information About You from Third-Party Sources: We may collect or use information about you made available to us through third-party platforms, online databases, directories, or other means.

The following generally describes the categories of personal information we may collect, and over the prior 12 months may have collected, about you.

  • Identifiers, such as name, contact information (e.g., postal, mailing, billing, and/or shipping address, zip code, email address), birth date, a unique PayPal identifier, and other similar identifiers;
  • Categories of personal information related to the California Customer Records statute (Cal. Civ. Code § 1798.80), such as name and contact information (payment card information (e.g., credit or debit card numbers) is not collected or stored by voguewalking.com and is only processed by third-party providers);
  • Commercial information, including information about a consumer’s purchase, such as the items purchased, the price of the items, the payment method used, and whether the product was on sale;
  • Audio, visual, electronic or similar information, such as in-store video monitoring and call recordings created in connection with our business activities (e.g., customer service calls for training and quality control purposes);
  • Internet or other electronic network activity information, such as type of browser and operating system, search history, or information on a consumer’s interaction with our Website;
  • Approximate Geolocation Data, such as your current location; and
  • Protected classification characteristics under California or federal law, such as age (40 years or older).

Job Applications and Postings

You may view job openings and apply for employment with us through our Website. If you submit a resume, job application, or related materials or other information to us, we may use that information to evaluate your qualifications and consider or respond to your inquiry or application. Your submission of a resume, job application, or related information does not in any way require voguewalking.com to review that information or consider you for employment. If you are interested in viewing opportunities at voguewalking.com or to submit a job application, please visit Careers and you may be redirected to an online career portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal.

C. HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various business purposes, including to:

  • Advance our economic and commercial interests by providing the products or Services you may order, including processing orders and returns;
  • Analyze trends and conduct research about improving our products and Services;
  • Maintain and service customer accounts;
  • Provide support and respond to questions from customers and Website visitors;
  • Administer surveys, contests, sweepstakes and other promotions when the customer opts in;
  • Improve our stores, Website, products and/or Services;
  • Audit customer activity in order to learn about and meet our customers’ needs;
  • Contact consumers for research, informational, and marketing purposes, including customizing our product recommendations and promotions to you based upon your information and purchases;
  • Contact consumers in ways other than e-mail or regular mail, such as via telephone, or SMS, as described in the SMS Messaging section of this Policy;
  • Track traffic patterns and Website usage;
  • Enable online ordering by processing and fulfilling orders and transactions, processing payments, and providing customer service with respect to such orders;
  • Correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts;
  • Provide specific relevant marketing, promotional, or other information to consumers;
  • Address information security and/or privacy practices control, network functioning, engineering, and troubleshooting issues;
  • Ensure and improve the quality and safety of our Services;
  • Verify our customers’ information, and to protect against, and assist in prosecuting those responsible for, malicious, deceptive, fraudulent, or illegal activity;
  • Investigate and defend against claims and/or legal actions, violations of law or agreements, and comply with relevant applicable laws and legal process;
  • Comply with law, or based on our good faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud to reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights, property or safety of visitors to the Website, users of the Services, or the public;
  • To the extent permitted under applicable law, we may aggregate personal information, user-generated content, and other information we collect through the Services and use that aggregate data for our business purposes; and
  • Process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.

D. COOKIES AND SIMILAR TECHNOLOGIES

What are Cookies

Cookies are bits of electronic information that assign a unique identification to your computer that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to the website. Cookies are typically stored on your computer’s hard drive and are used to help track clicks as you go through the pages within our Website. We may also use cookies to tell us whether you have previously visited the Website. We also use cookies that may be set by third parties with whom we have entered into agreements, which may enable us to obtain analytics information about the use of our Website.

How We Use Cookies and Similar Technologies

We use cookies and similar technologies such as web beacons, clear-GIFs, pixel tags, server logs, widgets and JavaScript on our Website and our Services for a variety of purposes. We use “first-party” cookies to allow your browser to talk to the actual website that you are visiting to improve your site experience, to distinguish you from other users of our Website (e.g., to preserve the contents of your virtual shopping bag between visits), to gauge content usage, and to support the marketing of our Website and products. These cookies may store information about you and your use of our Website. We also work with third-party vendors that help us track, collect, and analyze this information. These third-party providers may also place cookies onto your computer, known as “third-party” cookies, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider. Those third-party cookies may enable us to obtain aggregate demographic information and user statistics about you and your preferences from these third-party sources as well as our information we have about you. By continuing to access, use, or otherwise interact with our Website, you agree to the storing of cookies on your device, or you can opt-out from non-required cookies. You can change your preferences as set forth above and as noted below.

How to Adjust Your Cookie Settings

You can opt-out of each cookie category (except strictly necessary cookies) by changing your cookie consent settings in your browser or by setting your browser to notify you when you are sent a cookie. You may also remove cookies after they have been placed onto your computer. Please note that changing your cookie preferences in one browser will not necessarily carry over to other browsers, nor may it carry over between your devices, so you may need to adjust your preferences each time you use a new device, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file. How you can adjust your browser settings to determine cookie settings varies from browser to browser.

E. HOW WE SHARE PERSONAL INFORMATION

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the “Your Other Choices” section below.

We may share your personal information with:

  • Third-party service providers: We share information with third-party service providers that perform services and functions at our direction and on our behalf. They are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include payment processors, fraud detection and prevention services, analytics providers, customer support, and email service providers.
  • Business partners: We may share information with our business partners in connection with offering you co-branded products, services or promotions, or for our business partners’ own business purposes. If you choose to participate in these offers, you may be asked to provide information to such business partners. We will share your information with the business partner to the extent necessary to proceed with the offer.
  • Leap Services, Inc.: As detailed in the “In-Store Shopping” section, we share information with Leap in connection with the operation of certain physical retail stores.
  • Legal purposes and to protect others: We may share information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process, including to respond to a court order, subpoena, or other legal process. We may also share information to investigate, prevent, or take action regarding situations involving potential threats to the physical safety of any person, or violations of our Terms of Use.
  • Business transfers: In the event that all or a part of our business is merged, sold, or reorganized (including in connection with a bankruptcy or similar proceeding), personal information about you may be shared with the successor entity. We will use reasonable efforts to require the successor entity to comply with this Privacy Policy.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

F. YOUR OTHER CHOICES

Marketing Emails: You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in those emails, by adjusting your preferences in your account on the Website, or by contacting us. Even if you opt out of receiving marketing emails, we may still send you non-marketing emails, such as those related to your orders or our ongoing business relations.

Cookies: As described in Section D, you can adjust your cookie preferences through your browser settings. Please note that your opt-out choices are browser and device-specific.

Do Not Track: Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not wish such operators to track certain of your online activities over time and across different websites or services. We do not currently respond to Do Not Track signals.

G. CHILDREN’S PRIVACY

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

H. STATE-SPECIFIC PRIVACY RIGHTS

Residents of certain U.S. states, such as California, Colorado, Connecticut, Utah, and Virginia, may have specific privacy rights under their local laws. This section describes those rights and explains how to exercise them. These rights are not absolute and are subject to certain exceptions. For the purposes of this section, “personal information” has the meaning provided under applicable state law.

Your Rights: Subject to applicable law, you may have the following rights:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected, used, disclosed, and sold about you.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
  • Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the “sale” of your personal information or the “sharing” of your personal information for cross-context behavioral advertising. We do not sell personal information in exchange for monetary compensation. However, like many companies, we may use cookies and similar technologies that may constitute a “sale” or “sharing” of personal information under certain state laws for purposes of online advertising. You can opt out of these activities as described in the “Your Other Choices” and “Cookies” sections.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

How to Exercise Your Rights: To exercise your rights to know, delete, or correct, please submit a request by contacting us. To opt out of the sale or sharing of your personal information, please follow the instructions in the “Your Other Choices” and “Cookies” sections. We will take steps to verify your identity before processing your request. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. You may designate an authorized agent to make a request on your behalf. We may require verification of the agent’s authority.

I. EXERCISING YOUR RIGHTS – CALIFORNIA AND COLORADO RESIDENTS

If you are a California or Colorado resident, you may exercise your rights to know, delete, or correct as described in Section H. We aim to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

J. LOYALTY PROGRAM/FINANCIAL INCENTIVES & NON-DISCRIMINATION

From time to time, we may offer loyalty programs or other financial incentives related to the collection, retention, or use of your personal information. The material terms of any such program or incentive will be provided to you at the time you are offered the opportunity to participate. Participation in such programs is optional. We will not discriminate against you for exercising any of your privacy rights.

K. LINKS TO OTHER WEBSITES

Our Website may contain links to other websites, applications, or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

L. EMBEDDED CONTENT

Our Website may include embedded content (e.g., videos) from other websites. Embedded content behaves in the exact same way as if you have visited the other website. These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

M. SECURITY

We take reasonable measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

N. QUESTIONS / CHANGES TO PRIVACY POLICY

If you have any questions or comments about this Privacy Policy, you may contact us.

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the bottom of this Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.